|
The Administrative Dental
Assistant
Features: Chapter outlines: Provides preview of what is
covered in each chapter * Learning objectives: identifies for the
student what she is expected to learn from the chapter * Key terms:
identifies at the beginning of the chapter new terms, which appear
boldface in the text * Glossary: Defines all boldface terms in the
text, making it easy for the student to look up a word that she
cannot remember from the previous chapter * "Remember" blurbs:
special design feature to highlight important information the
student needs to remember. "Food-for-Thought": interesting,
helpful information that is good for the student to know Boxes:
highlight important information, tips, etc * Step-by-step
procedures: special feature set off from the main text; shows how to
do new tasks in a very simple, orderly fashion * Many unique 2-color
illustrations: identifies all forms used in dental office and
explains in a unique way what they are and how they are to be
completed * Key points: bullet lists of the most important points of
each chapter, appear at the end of each chapter * Critical thinking
questions: review questions to make the student pull together
information from the chapter to respond to a situation likely to
arise in a dental office. Web watch: lists web sites for students
to seek additional information * Attractive price: price lower than
other choices; a lot for the money with the software * Supported by
ancillaries: workbook reinforces skills using paper method; software
strengthens computer skills; IM provides supportive material for the
instructor.
Table of Contents Orientation To The Dental Profession;
1. Orientation to the Dental Profession
2. Dental Basics
3. Communication Skills and Telephone Techniques
4. Written Correspondence
5. Patient Relations
6. Dental Healthcare Team
7. Patient Clinical Records
8. Information Management
9. Dental Patient Scheduling
10. Recall Systems
11. Dental Insurance Processing
12. Inventory Management
13. Financial Arrangements and Collection Procedures
14. Bookkeeping Procedures: Accounts Receivable
15. Bookkeeping Procedures: Accounts Payable
16. Office Equipment
17. Computerized Dental Practice
18. Employment Strategies
Editorial Reviews
Book Info
Baldy View Regional Occupational Program, Claremont, CA. Textbook on
managing the front office of a dental practice. Includes information
on written communications, patient psychology, office tasks,
scheduling, billing, bookkeeping, and insurance processing. For
students. CD-ROM contains additional learning opportunities. System
requires: Win 95/98/NT/XP DNLM: Dental Assistants.
|